01. Getting Started
What is Fingertip?
Fingertip is a collaborative platform for digital inspections, order tracking, and supply chain task management. It helps retailers, sourcing offices, factories, and inspection agencies streamline operations, improve visibility, and avoid delays.
Where do I look for “Frequently Asked” Questions?
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Who is Fingertip for?
Fingertip is built for professionals managing production, quality, and compliance—whether you’re a brand, a factory, an inspection agency, or part of a sourcing office.
02. Inspections & Reporting
Can I perform inspections on mobile?
Yes. Fingertip’s mobile app allows inspectors to work offline or online, complete checklists, take photos, and generate reports instantly.
How fast can I generate a report?
Reports are created automatically as soon as an inspection is submitted—no manual formatting required. Reports can be exported, shared, or stored in your dashboard.
Can I customize my inspection forms?
Yes. You can fully tailor your inspection templates, checklists, and scoring logic to match your internal process or client requirements.
03. Order & Production Tracking
How does Fingertip track my orders?
Each order is visualized in a live timeline. You can track progress, spot delays, and follow every step from placement to shipment in real time.
Can I assign tasks and deadlines?
Yes. Fingertip includes smart task management that allows you to assign action points to team members or external partners, with notifications and deadlines.
Will Fingertip help reduce delays
Absolutely. With smart reminders, real-time visibility, and centralized collaboration, Fingertip helps you spot bottlenecks early and keep your supply chain on track.
04. Collaboration & Access
Can I invite factories, inspection agencies, or suppliers to collaborate?
Yes. Invite any partner by email—they’ll get instant, secure access to collaborate on specific orders or inspections. No onboarding or training needed.
What can my partners see or do?
You control their access. Partners only see what you share and can be assigned specific tasks or responsibilities within your workflows.
05. Technical & Support
Is Fingertip secure?
Yes. Fingertip is hosted on secure infrastructure in Germany and Singapore, with strict data protection. We’re certified with the ISO 27001 certification.
Is training included?
Yes. We provide onboarding guidance, best practices, and optional live training sessions to help your team succeed from day one.
Can Fingertip integrate with my ERP or FTP?
Yes. We offer API and FTP integrations and can tailor setup to your existing tools and infrastructure.
06. Pricing & Trial
Is there a free trial?
Yes! You can test Fingertip with your team before making a commitment. Just request a demo and we’ll get you started.
How is Fingertip priced?
Fingertip offers one simple, transparent license fee per user. No hidden charges, no extra module costs—your license gives you access to everything.
Are there onboarding costs?
Yes. We charge onboarding fees for setup, trainings, template making, pilot, large-scale or custom setups, and we’ll define everything upfront. No surprises.
